Q-Cyber does its utmost to honor all agreements and provide our customers with optimal service. Nevertheless, it may happen that you are not (fully) satisfied with a product, service, or delivery. It is very important to us to hear from you quickly if you have any complaints or comments. Only in this way can we optimize our service and work together with you towards a fast and adequate solution.

Do you have a complaint?

You can submit your complaint in writing via email: info@q-cyber.nl.

When will you receive a response to your complaint?

Q-Cyber will contact you as soon as possible, within 14 working days at the latest. If we need more time, we will let you know within 14 working days when you can expect a response.

Do you have questions?

If you have any questions about this complaints procedure, you can contact us during office hours at: 0591 – 708004. We are happy to assist you.